Five minutes together before we look at anything. You'll know exactly who's in your house, and we'll know exactly what matters to you. First things first:
Use Continue below, or swipe, to move through
Because service means something around here
ANYONE WE SHOULD SALUTE?
Big Fish honors the people who hold Southeast Texas together. Tap any that live in this home, and it's built into your proposal before you ever see a number.
And no, none of this is required to get our best work. Everyone gets that.
Nice to meet you
WHO WE ARE
Meet Brandon Midkiff, our founder
Brandon founded Big Fish Cooling & Heating in 2015, right here in Southeast Texas, because he wanted to do HVAC differently: treat customers right, treat employees like family. He started it as a personal challenge during his junior year at Lamar University, while studying mechanical engineering. A decade later, it has grown into something bigger than he ever imagined.
As he puts it:
“I didn't start Big Fish to build a company. I started it to build a family. When I take care of the people beside me, they take care of the people in front of them, our customers. And when our customers feel that, they trust us with their homes, their comfort, their families. It all comes back around, full circle.”
FORWARD IS A WAY OF LIFE.™
Answerable to you, not Wall Street
Most of the biggest names in home services are owned by private-equity firms. Big Fish is locally and family owned, and it is not just talk: you will still catch Brandon in the field, in customers' homes, doing the work alongside his team.
A team you can count on
Local technicians and installers serving homes and businesses across Southeast Texas, every one of them treated like family, because it is the right way to do business.
We show up all year
Local charities, youth organizations, and school programs, plus scholarships awarded every year. Your project helps fund all of it.
★ Locally owned and hands-on since 2015
CHECK EVERYTHING WE SAY
Most homeowners have been burned by a contractor at least once. So instead of asking for your trust, we make it easy to check us: everything below is in writing, and we'd rather you verify than wonder.
Real insurance, in writing
Full general liability, umbrella coverage, and workers' comp on every person who enters your home. Certificate in writing before you sign. Just ask.
Independently inspected
Permits pulled with your building department whenever the work requires one: a third-party check many contractors skip. Technicians trained and tested to one written standard before they ever reach your door.
When you get our proposal, paste it into ChatGPT, Claude, whatever you like, and ask if anything's missing. We may not be the cheapest number you get. We're the one you can verify.
HOW TODAY WORKS
We listen first.
You talk, we write. Your words go on the first page of everything we show you.
We measure your actual home.
Room by room, so anything we recommend is engineered for this house, not a guess.
You see clear options, one flat price each.
No hourly clock, no surprise add-ons, no end-of-job math.
You decide. We don't hover.
Every price is locked for 7 days, in writing. Sleep on it if you want to.
In your words
WHAT MATTERS TO YOU?
Tell us the three things you most want handled. We'll type them right here, and everything we show you today gets measured against them.
Before we go further
THE ONLY QUESTION THAT MATTERS
If the things you just told us got truly handled: engineered for this exact house, guaranteed in writing, done by a team you can verify...
...is that worth doing right the first time?
EVERY LEVEL, SAME INSTALLATION
Whatever you choose today, the craft never changes. These four hold on every job we do:
Measured, not guessed
We engineer from your actual home, room by room, never from the old unit's sticker. The system fits the house, not the other way around.
Permitted & inspected
Your building department independently checks our work, whenever the job requires it. A second set of eyes many contractors skip.
The parts you'll never see
The connections and joints hidden in walls and basements get the same care as the shiny box you can see. That's where cheap installs fail. Ours don't.
Documented, not promised
Every system is started up, tested to manufacturer specifications, and the readings are recorded. If we claim it, we can show it.
Your home, your call
WHAT ARE WE LOOKING AT TODAY?
Tap anything. See who each level is for and what your house will feel like. Pick what feels right, and we'll build your exact numbers from there.
HOW LONG SHOULD WE STAY ON THE HOOK?
Every installation is the same installation. What you choose is how long we stay responsible for it: labor warranty and included maintenance, always matched. There's no wrong choice here. Try it:
GOLD · MOST POPULAR
7-year labor warranty + 7 years of maintenance, scheduled and performed by us
None of this is required. All of it is easier while we're already there.
WHILE WE'RE THERE
Tap anything you'd like priced on your proposal. No pressure, no obligation. It just shows up as an option with a real number next to it.
OUR PROMISES, IN WRITING
Tap each one. These print on your proposal, word for word.
NO CHANGE ORDERS
The price on your proposal is the price you pay for the scope described. If we miss something, we absorb the cost. Not a penny more.
$500 NO FRUSTRATION
If we can't get to you within 24 hours for a service or emergency call in your first year, we hand you a $500 check. Hotel or dinner, your call.
PROPERTY PROTECTION
If our team damages your property, we take care of every dollar. The insurance behind that promise is printed on your proposal.
TRUE TEMP
Your system is engineered from a Manual J calculation of this home to hit the temperatures we agree on. If it doesn't, we make it right.
ONE FLAT PRICE. EVERYTHING.
We price the outcome, not the clock.
A flat rate means we carry the risk of a job running long, not you, and the price can't creep after you say yes. What we itemize is what actually protects you: the exact scope, the equipment, your coverage. All verifiable.
When it's engineered for your house and guaranteed in writing, price stops being a gamble and becomes a decision.
Published at bigfishac.com
Same system, same craft, same guarantees, whichever you choose
HOW WOULD YOU LIKE TO INVEST?
One flat number covers everything. The only question is how it leaves your pocket. Tap the lane that fits how you run your money, and we build your proposal that way.
Monthly figures are typical ranges, not quotes. Financing through our lending partners, on approved credit. Exact terms print on your proposal.
WHEN YOU SAY YES: YOUR INSTALL DAY
We arrive.
On time, floors and railings protected before a single tool comes out.
Out with the old.
Removed, recycled, hauled away.
In with the new.
Installed and tested to manufacturer specifications, readings recorded.
Your walkthrough.
We run it together. You approve before we leave the driveway.
We register it.
Warranty registered within 30 days, confirmation sent to you. Nothing for you to file.
Some things come back around
FULL CIRCLE
Brandon's whole business plan fits in a circle: take care of the people beside you, and they take care of the people in front of them, you. When you feel that, you trust us with your home. And that trust is what lets Big Fish take care of its own. It all comes back around.
ONE COMPANY FOR THE WHOLE HOUSE
One number for every degree of your home.
❄️
Cooling
AC and ductless. A Texas August, handled.
🔥
Heating
Furnaces and heat pumps. The cold snaps, handled.
🌬️
Air quality
Filters, purification, humidity. Handled.
(409) 658-7037 · one call, handled
Whatever breaks next, you already know who to call.
One last thing before we look around
You told us what matters:
(Your priorities will appear here)
Hold us to these. Everything we recommend today gets measured against this list, and it prints on the first page of your proposal.
And you said it yourself: worth doing right the first time.
Who else would want in on this decision?
When should we talk again?
For our team
FORWARD IS A WAY OF LIFE.™
From all of us at Big Fish
THANK YOU FOR WELCOMING US IN
Your home is in good hands from here. Whatever you decide, we're glad we met, and the door at Big Fish is always open.
(409) 658-7037 · bigfishac.com
★★★★★★★★★★★★★★★
THANK YOU FOR YOUR SERVICE
From all of us at Big Fish. It means more than you know.
